I am in love with this ice machine! I live 15 miles out in the country. Our water is real hard so my ice machine in my fridge is a mess. Can’t get ice from the store here before it melts enough to refreeze solid in the freezer. This machine keeps up with my husband and I. I took it to a quilt retreat where 12 ladies used it for 5 days. They were in love with it too and helped me keep it filled with the water I bought. We had plenty of ice since we were careful and used it sparingly. I only use osmosis water in mine. The side tank is really a plus.