Ordered 2 different types of neck massagers. Hand held (Only 2 pounds but too hard for me to hold with my bad hands.) Sent back and ordered a pillow type massager. That thing hurt my shoulder blades. Just couldn’t get in a proper position to use it. Sent back and tried this. OMGosh, absolutely wonderful. My neck is bad but slowly this is helping with the pain. I love it. Gonna order my daughter one for her neck.