I wrote to the seller 2 times with questions. The person who responded each time was very sweet & that shone throughout each reply. The answers to my questions were thorough & clear.

The wagon is larger than I had even hoped for, yet it literally collapses down, in seconds, to a small footprint for easy storage. I am disabled and live alone, so I was concerned about how much assembly would be required and if it was going to be too much for me to do by myself. I was very pleasantly surprised to see that this was the entire assembly process: 1. Spread the wagon open. 2. Attach the 4 wheels, without any tools whatsoever, as they just have a post, already attached to each wheel & you just click each wheel into place. 3. Drop the pad into the center of the wagon. 4. Smile – you’re done with the assembly!! Estimated assembly time: 10 minutes or less. The wagon is formidable and strong. I give my highest recommendation for this wagon and for getting it from this seller. (I just read over what I wrote & it sounds like a job performance review, for which I wrote many during my working years, but seriously, this really is a great wagon & the seller couldn’t have been any nicer). Brenda from New Jersey